Event Operations Certifications
Credentials for banquet, catering, meetings, and special event professionals responsible for the safe, on-brand, and profitable execution of live experiences.
Program overview
THG Event Operations certifications are aligned to the CIC/Events Industry Council APEX standards, the CMP International Standards competency model, and NFPA 101 Life Safety Code requirements that govern assembly occupancies. Programs prepare event managers to plan, contract, produce, and reconcile events ranging from intimate boardroom meetings to high-attendance conventions and festivals.
Certifications
Certified Banquet Server
Service styles (French, Russian, American, Butler), tabletop standards, and banquet event order execution.
Certified Banquet Captain
Room set diagrams, staffing ratios, service pacing, and on-site client management.
Certified Catering Sales Professional
Menu design, cost/pricing models, contract negotiation, and force-majeure language.
Certified Meetings & Events Manager
RFP response, room block management, F&B minimums, and post-event reconciliation.
Certified Director of Events
Departmental leadership, forecasting, sustainability programming, and large-scale production oversight.
Certified Event Safety Officer
Crowd management, emergency action plans, and NFPA 101-aligned life safety for assembly events.
Core competencies
- Banquet Event Order (BEO) authoring
- Room set and diagram software
- Contract and force-majeure risk
- Crowd management and life safety
- Sustainable event operations (ISO 20121)
- Post-event financial reconciliation
Compliance
NFPA 101 assembly occupancy chapters are embedded in event safety coursework, including egress capacity, aisle width, and emergency action plans.
Instruction covers attrition, cancellation, and force-majeure clauses updated for post-pandemic industry norms.
Programs address ADA-compliant registration, wayfinding, seating, and A/V (captioning, ASL, assistive listening).
ISO 20121 principles guide sourcing, waste diversion, and carbon-aware event design.